Behavioral Health

After Hours:

If you do not have an emergency, but have a medical or behavioral health concern that you believe cannot wait until our regular clinic hours, please call for advice.  Dial your regular clinic number (below), and your call will be forwarded to our answering service.  You will be prompted to select the option for connecting with an after-hours provider.  The answering service will notify the on-call medical provider of your question or concern and you will receive a response from the provider:

(602) 279-5262 â€“ NATIVE HEALTH (Central Ave.)
(602) 279-5351 â€“ NHW Community Health Center (Dunlap Ave.)
(480) 550-4048  â€“ NATIVE HEALTH Mesa

Para communicarse con el médico/proveedor de turno en horas en que nuestra clínicas estan cerradas:

Si usted no tiene una emergencia, pero tiene una inquietud médica que usted cree que no puede esperar hasta que nuestras oficinas esten abiertas, por favor llámenos para darle una recomendación. Marque el teléfono de la clínica que usted usa (número listado abajo), y su llamada será transferida a nuestro servicio de contestador. Personal del servicio de contestador contactará a nuestro médico/proveedor de turno quien le devolverá la llamada.

(602) 279-5262 â€“ NATIVE HEALTH (Central Ave.)
(602) 279-5351 â€“ NHW Community Health Center (Dunlap Ave.)
(480) 550-4048  â€“ NATIVE HEALTH Mesa

NATIVE HEALTH’s Behavioral Health Department is requesting that any patients who currently receive counseling, case management, or psychiatry services please call us if your contact information or preferred method of communication has recently changed. You may call (602) 279-5262 ext. 3209 to leave a message for NATIVE HEALTH’s Behavioral Health Department staff. Please make sure that you clearly state your name, updated contact information, and preferred method of communication twice on the message. If your contact information has not recently changed, no need to call.

We thank you for your help in making sure that NATIVE HEALTH’s Behavioral Health Department staff are able to reach you during these rapidly changing times, and hope you and your loved ones are well.

Due to COVID-19, some Behavioral Health group services will be offered as individual counseling services, only. In some instances, patients will be able to receive a shortened once/weekly individual counseling session that will be counted as their normal group attendance for the week. Individual counseling will be held in the office (face-to-face), via telehealth (video and audio), or telephonically (audio only).   New patients will still be accepted for all groups, and their counseling format will be discussed with them, at that time. This includes: IOP; Men’s DV; SAT (Tele-health Substance Abuse Treatment) Group; and Native STAND.

NATIVE HEALTH’s Behavioral Health Department is licensed by the Arizona Department of Health Services  as an outpatient treatment center and for misdemeanor domestic violence offender treatment services. NATIVE HEALTH accepts AHCCCS Complete Care (ACC) plans.

For after hours behavioral health emergencies, contact the following:

• Behavioral Health Crisis Line: 602-222-9444

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  National Suicide and Crisis Lifeline: 988

• Urgent Psychiatric Medication- Urgent Psychiatric Care Center: 602-416-7600

• Community Bridges 24/7 Access to Care Line (for Substance Abuse or Mental Health) 877-931-9142

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  National Suicide Prevention Lifeline: 1-800-273-TALK

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  National Domestic Violence Hotline: 1-800-799-7233

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  National Sexual Assault Hotline:  1-800-656-HOPE

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  Maricopa County Emergency Shelter: 1-800-799-7739

Intakes

Intakes are required for all patients seeking any Behavioral Health Department service (with the exception of Talking Circle).  Staff are available for walk-in and pre-scheduled intakes (scheduled in two-hour increments), Monday through Friday, 8:00 a.m.- 5:00 p.m.

List of required documents to bring for intake:

• Patient’s identification (or that of parent/guardian, if patient is a minor)
• Proof of guardianship for patient (if patient is a minor or if patient is an adult who has a legal guardian assigned)
• Health Insurance or AHCCCS identification
• Tribal ID or CIB
• Please bring three current paycheck stubs if you will be applying for the NATIVE HEALTH Discount Fee Program