(602) 279-5262

Make an Appointment

We are honored that you are choosing NATIVE HEALTH to care for you and your family. We provide quality, compassionate care and we are here to serve you.

To make an appointment at any of our locations: NATIVE HEALTH Central, NHW Community Health Center or NATIVE HEALTH Mesa, please call (602) 279-5262.

 

NATIVE HEALTH accepts all AHCCCS plans including American Indian Health Plan (AIHP). Evening and weekend virtual appointments available. For more information email: ematus@nachci.com. NATIVE HEALTH accepts many private insurance plans including Aetna, Blue Cross Blue Shield, Delta Dental, Cigna and many others. Please ask us for more information. NATIVE HEALTH also accepts Medicare at all locations.

We can help you apply for AHCCCS or the Discount Fee Program.

NATIVE HEALTH can also help you apply for KidsCare. KidsCare is a free or low cost health insurance for families that meet income requirements. This covers medical, dental, and behavioral health services. Families can qualify for KidsCare by providing a photo ID, proof of income, and Certificate of Indian Blood or Tribal ID (if applicable), and Arizona residency. For more information email: ematus@nachci.com.

Notice of Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the healthcare provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Please call (602) 279-5262, ext. 11035.
  • Make sure to save a copy or picture of your Good Faith Estimate and your bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1.877.809.5092.

Aviso de estimación de buena fe (GFE)

Según la ley, los proveedores de atención médica deben proporcionar a los pacientes que no tienen seguro o que no utilizan un seguro una estimación de la factura por artí­culos y servicios médicos.

 Tiene derecho a recibir una estimación de buena fe del costo total esperado de cualquier artí­culo o servicio que no sea de emergencia. Esto incluye los costos relacionados, como pruebas médicas, medicamentos recetados, equipos y tarifas hospitalarias. Tiene derecho a recibir un “estimado de buena fe” que explique cuánto costará su atención médica.

Si programa un artí­culo o servicio de atención médica con al menos 3 dí­as de anticipación, asegúrese de que su proveedor o centro de atención médica le proporcione una estimación de buena fe por escrito dentro de 1 dí­a hábil después de la programación. Si programa un artí­culo o servicio de atención médica con al menos 10 dí­as de anticipación, asegúrese de que su proveedor o centro de atención médica le proporcione una estimación de buena fe por escrito dentro de 3 dí­as posteriores a la programación. También puede pedirle a cualquier centro o proveedor de atención médica un estimado de buena fe antes de programar un artí­culo o servicio. Si lo hace, asegúrese de que el proveedor de atención médica o el centro le proporcionen un Estimado de buena fe por escrito dentro de los 3 dí­as posteriores a su solicitud.

Si recibe una factura que es al menos $400 más que su estimación de buena fe, usted puede disputar la factura. Llame al (602) 279-5262, ext. 11035.

Asegúrese de guardar una copia o tomar una foto de su factura y el estimado de buena fe.

Para preguntas o más información sobre su derecho a una estimación de buena fe, visite www.cms.gov/nosurprises o llame al 1.877.809.5092.

 
New Patient Registration

To become a new patient of NATIVE HEALTH you must register and complete all necessary paperwork at the time of your first appointment. We accept AHCCCS (Arizona Medicaid), private insurance and we offer a Discount Fee Program

For new patients with private insurance or AHCCCS, you will need to provide the following:

  • Photo ID
  • Proof of insurance (i.e. active private insurance card, AHCCCS card)
  • Certificate of Indian Blood or Tribal ID, if applicable

For new patients WITHOUT insurance or is underinsured you may be eligible for our Discount Fee Program. To qualify for our Discount Fee program, you will need to provide the following:

  • Photo ID
  • Birth Certificates for children
  • Certificate of Indian Blood or Tribal ID, if applicable
  • Proof of income for past 30 days, for each household member (i.e. pay stub, other documents received as income)
  • Proof of residency (i.e. utility bill)

NATIVE HEALTH serves all patients regardless of ability to pay at NATIVE HEALTH Central and NHW Community Health Center. NATIVE HEALTH offers discounts on the cost of services through the Discount Fee Program. Discounts only apply for essential services.

Each person eligible for I.H.S. Title V medical benefits who receives services at NATIVE HEALTH is required to provide the following information at time of registration:

  • Photo ID
  • Birth Certificates for children
  • Certificate of Indian blood or Tribal ID

If you are part of the Refugee Medical Assistance (RMA) Program, you will need to provide the following:

  • Photo ID
  • RMA Card

NATIVE HEALTH is introducing online check-in for your appointments!  It’s easy, will save you time, and make your visit more streamlined. Phreesia is an online platform that updates your check-in information before a medical, dental, or behavioral health appointment. You will receive an email and/or text before your scheduled appointment. It’s safe and secure! 

If you encounter any problems with this system, need extra assistance, or can’t access the email or text, our staff will happily help by phone or in-person at our offices. 

Please plan on arriving 45 minutes early for your first scheduled appointment. You may print out and complete the registration forms prior to your first scheduled appointment. If you have any previous medical records, immunization records, or are taking any medications please bring them to your appointment.

New Patient Registration Packet
New patients can save time during their first appointment by completing the New Patient Registration Packet prior to their visit.  These forms are available at the top of the website under “New Patient Registration”.

NATIVE HEALTH protects your health records and information according to the Health Insurance Portability and Accountability Act. To view this document click here: HIPAA brochure-REV 02:2014. For any questions or concerns, contact Brian Robles, QI Coordinator at (602) 279-5262, ext. 11003 or email: BRobles@nachci.com